Support
Customer Support
Welcome to Broad Basket's customer support center! We're here to assist you and ensure that your shopping experience with us is smooth and enjoyable. Our dedicated support team is available to help with any questions, concerns, or inquiries you may have.
Ways to Contact Us
Live Chat: Connect with a knowledgeable support representative instantly through our live chat feature available 24/7 on our website. Click the chat icon in the corner of your screen to start a conversation.
Email Support: You can reach us via email at support@broadbasket.com at any time. Our team strives to respond to all inquiries within 24 hours.
Phone Support: For immediate assistance, you can call our customer support hotline at +923197304614. Our phone lines are open 24 hours a day, 7 days a week.
FAQs and Help Center
Explore our comprehensive Frequently Asked Questions (FAQs) and Help Center, designed to provide quick answers and solutions to common queries. Visit our FAQ page to find answers to your questions.
Customer Feedback
Your feedback is valuable to us! We appreciate hearing from our customers as it helps us improve our products and services. If you have any feedback, suggestions, or comments, please share them with us using our feedback form
Order Assistance
Our support team can assist you with various order-related queries, including:
- Tracking your order
- Modifying or canceling an order
- Returns, refunds, and exchanges
Technical Support
Encountering technical issues on our website? Let us know! Our technical support team is here to help you navigate any difficulties you may face while browsing or shopping on our platform.
Thank you for choosing Broad Basket. Our goal is to provide exceptional customer support and ensure your satisfaction throughout your shopping journey.